Services

Thomas Collins We comply with the Law Society's practice management standard. It is a scheme for any type of practice to certify that certain standards have been met following independent assessment. The Lexcel practice management standard is only awarded to solicitors who meet the highest management and customer care standards. Lexcel accredited practices undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.
We aim to provide a high quality legal service which is flexible, efficient, sensitive and value for money. This means that:
*   Every case is thoroughly prepared;
*   Staff will meet all reasonable deadlines;
*   Staff are trained to give a polite, efficient and friendly                service;
*   Competitive fee rates;
*   We hope you have no cause for complaint but if the        need arises our internal complaints procedure offers         prompt and effective redress.
We aim to meet the following targets:
*   Our switchboard is open between 9.00am and       5.30pm and the aim is to answer all calls within 30       seconds;
*   Reply emails queries on the same day;
*   Respond to all telephone messages within 24 hours;
It is our policy to operate a quality assurance strategy that will fully meet the requirements of LEXAL and provide a professional service which generates work and income from satisfying, or even delighting the client. We recognise that achieving these standards depends on the wholehearted cooperation, motivation and involvement of all staff members.

Employment Law​

​

Family Law​

​

Criminal Law​

​

Child Care Law​​​​​

​

Conveyancing​​​​​

​

Housing Law​​​​​

​

Notary Public​​​​​​​​​

OUR  FILM

​

Thomas Collins offers a fast, reliable and friendly service that is tailored to suit each client’s particular needs. Everything you discuss with us is in total confidence.

We believe in working in partnership with all our clients, taking time to listen, being easily accessible and appreciating your particular needs and issues. In this way, we can give the right advice in order to achieve the best results.

Client Care
Client care is our number one focus at Adams. Over 80% of our business is the result of recommendations from previous and current clients, repeat business from those clients, or referrals from our extensive network of professional contacts, including estate agents, accountancy firms and others. We believe that this in itself is demonstration of our first class service, and we would encourage you to visit our testimonials page for further information.

However, we do not rest on our laurels. To help ensure that our services is always improved and tailored to meet the changing needs of our clients, we run a rolling programme of client surveys. These are conducted by our business development manager by phone, towards the end or following a transaction. Results are collated on a regular basis and fed back to the solicitors concerned.  We believe that this attention to client service is one of the many factors that sets us clearly apart from our competitors.

​

Areas of Practice

News & Publications

02-25-2017

Many of our clients are reaping the benefits of globalisation while also meeting the challenges it creates.

As an international law firm, our overriding goal is to work alongside our clients as a trusted adviser, providing the support they need to thrive in this dynamic economic environment.

And as our clients have moved to maximise commercial opportunities in new markets, so have we. We continue to invest in a growing network of international offices that covers Europe, Asia Pacific, the Middle East, the Americas and most recently Africa.

With 40 offices in 28 countries, our presence is amongst the largest of any legal practice. Nearly 70% of our work involves Allen & Overy offices in two or more jurisdictions and more than 50% involves at least three.

01-18-2017

These figures are a testament to our ability to provide seamless advice to clients on their most complex, multi-jurisdictional matters.

But our presence is only half of the story. Our 5,000 staff, including over 500 partners worldwide, work together in a highly integrated manner to leverage their expertise and experience for our clients’ benefit.

In a proud 80-year history, we’ve fostered creative, independent thinking within a collaborative culture, to ensure that outstanding things happen when the best minds work together.

As a result, our lawyers are involved in many of the most influential commercial ventures and are known for providing clients with pioneering solutions to the toughest legal challenges. This, above all, explains why Allen & Overy remains a leader in its field.